1.1. By downloading or using the "Timey" app (hereinafter - the App), these terms (hereinafter - the Terms) will automatically apply to you. You should make sure therefore that you read them carefully before using the App.

1.2. These Terms also serve as a legally binding distance contract between the limited liability company "xTactic SIA" (hereinafter - the Service Provider) and the natural or legal person (hereinafter - the Client) who uses the App to purchase public transport tickets.

1.3. The App, its source code, trademarks, copyrights, database rights, and other related intellectual property rights belong to xTactic SIA. You are not allowed to copy or modify the App, any part of the App, or our trademarks in any way. You are not allowed to attempt to extract the source code of the App, translate the App into other languages, or make derivative versions.

1.4. The Service Provider is committed to ensuring that the App is as useful and efficient as possible. For that reason, we reserve the right to make changes to the App or to charge for its services, at any time and for any reason. We will never charge you for the App or its services without making it very clear to you exactly what you are paying for.

2.1. Certain functions of the App (e.g., route planning and ticket purchasing) require an active internet connection (Wi-Fi or mobile data). The Service Provider cannot take responsibility for the App not working at full functionality if you do not have access to the internet or if your data limit is exhausted.

2.2. If you are using the App outside of an area with Wi-Fi, you should remember that the terms of the agreement with your mobile network provider will still apply, which may include charges for data transmission or roaming. By using the App, you accept responsibility for any such charges.

2.3. It is the Client's responsibility to keep their device and access to the App secure. We strongly recommend that you do not remove software restrictions imposed by the official operating system of your device (jailbreak or root). This could make your phone vulnerable to malware and compromise security features, resulting in the App not working properly or at all.

2.4. You are responsible for ensuring your device stays charged. If your device's battery runs out and you cannot turn it on to avail the service (including presenting a ticket for inspection), the Service Provider cannot accept responsibility for this.

2.5. Although we endeavor to ensure the timeliness and accuracy of information (e.g., transport schedules), we rely on data provided to us by third parties. The Service Provider accepts no liability for any direct or indirect loss you experience as a result of relying wholly on this functionality of the App.

3.1. In the App, the Client can purchase tickets from passenger carriers (hereinafter - Carriers, e.g., SIA "Rīgas satiksme").

3.2. All settlements in the App take place as direct transactions using the secure Klix payment gateway. The Client can pay for tickets using supported payment cards, Bank Link or via Apple Pay / Google Pay.

3.3. The Service Provider does not store the Client's full payment card details on its servers. All payment processing is provided by a licensed payment service provider.

3.4. When paying for tickets, a transaction commission fee may be applied in addition to the ticket price. The exact final purchase amount is always displayed to the Client in the App before confirming the payment.

3.5. A ticket is considered purchased only when the system receives a successful payment confirmation from the payment gateway and the ticket code is displayed in the App.

3.6. Saving Payment Cards (1-Click Purchases): To provide faster and more convenient ticket purchasing in the future, the Client may choose to save their payment card details during checkout or in the payment methods settings.

3.7. By choosing to save the payment card, the Client agrees that their card details are tokenized and securely stored within the system of the licensed payment service provider (Klix / AS "Citadele banka"). The Service Provider does not store the full card number or CVV/CVC security code on its servers.

3.8. When using a saved card for subsequent purchases, the Client authorizes the Service Provider to initiate the transaction and charge the saved card for the tickets selected by the Client at the moment the Client presses the purchase confirmation button in the App, without requiring re-entry of full card details.

3.9. The agreement for storing card details remains valid until the card expires or until the Client deletes the saved card. The Client may delete their saved card at any time in the payment methods section of the App.

4.1. SIA "Rīgas satiksme" tickets: Upon boarding public transport, the Client must immediately activate the ticket. This is done by scanning the QR code displayed in the vehicle using the App or by manually entering the vehicle's identification number. While traveling in the transport, the Client is bound by the mandatory rules for using public transport established by SIA "Rīgas satiksme".

5.1. According to the regulations of the Cabinet of Ministers of the Republic of Latvia regarding distance contracts, the standard 14-day right of withdrawal does not apply to passenger transport services.

5.2. Ticket returns or exchanges take place solely in accordance with the rules and procedures of the relevant Carrier:

6.1. The Service Provider assumes no responsibility for fines (penalties) imposed on the Client by Carrier controllers if the Client has not purchased the ticket on time, has not activated it in accordance with the Carrier's rules, if there was no internet connection available, or if the Client's device ran out of battery before presenting the ticket for inspection.

7.1. The App stores and processes personal data that you have provided to us to provide the service, in compliance with the General Data Protection Regulation (GDPR).

7.2. The App uses third-party services that have their own terms of use and privacy policies. The terms of third-party service providers used in the App are available here:

8.1. The App is currently available on Android and iOS operating systems. System requirements may change, and you will need to download updates if you want to keep using the App. The Client promises to always accept App updates. We reserve the right to stop maintaining the App or providing services at any time without prior notice. Upon termination, (a) the rights and licenses granted in these terms will end; (b) you must stop using the App and delete it from your device.

8.2. We may update these Terms from time to time. New terms come into effect upon their publication on this page, so we recommend reviewing this section periodically.

9.1. All disagreements related to the provision of the Service shall be resolved by the parties through negotiations. If you have any questions or suggestions regarding our Terms, contact us by email: [email protected] or reach out to xTactic SIA (Reg. No. 40203555099, Sējas iela 14, Riga, Latvia, LV-1058).

9.2. If a dispute cannot be resolved through negotiations, the Client (consumer) may turn to the Consumer Rights Protection Centre (PTAC). If an agreement is still not reached, the dispute shall be submitted to a court of the Republic of Latvia in accordance with applicable regulatory acts.